Last updated 13 November 2026

Privacy Policy

This initial UK privacy notice explains how Phoenix Nails handles personal information submitted through this website. It should be reviewed when final business contact details, booking tools or analytics are added.

Information we collect

If you use the enquiry form, we may receive your name, email address, telephone number, treatment interests and anything else you choose to include. The web server also records limited technical information such as IP address, browser type, requested pages and timestamps for security and reliability.

Why we use it

We use enquiry information to respond to you, discuss services and take steps you request before an appointment. We use limited technical logs for security, troubleshooting and maintaining the website. Our lawful bases may include taking steps at your request before entering a contract and our legitimate interests in operating a secure business website.

Sharing and storage

We do not sell personal information. Information may be processed by service providers that support website hosting, email or security where necessary. We retain information only for as long as needed for the purpose collected, legal obligations and the resolution of disputes.

Cookies

This website may use strictly necessary cookies for site administration, security and form functionality. If optional analytics or marketing tools are introduced, this notice and the website’s consent controls must be updated first.

Your rights

Under UK data protection law, you may have rights to access, correct, erase or restrict use of your personal information, to object to certain processing, and to complain to the Information Commissioner’s Office. These rights depend on the circumstances.

Contacting us

Use the website’s contact form for privacy questions or requests. Verified business contact details will be added here when confirmed.